What your website should communicate in the first ten seconds

Visitors decide quickly whether a website is relevant, trustworthy and worth exploring.

What your website should communicate in the first ten seconds

Lead with one clear promise

Your opening section should explain who the website is for, what it offers and what a visitor can do next. Avoid vague slogans that require extra interpretation.

Show evidence early

Use selected work, recognizable results, testimonials, useful content or a focused product collection to support the promise.

Create one obvious next step

A visitor should be able to view work, read more, contact you or start an order without searching through a crowded navigation.